{ "name": "SDR AI Agent", "nodes": [ { "parameters": { "content": "## Indexmed OpenRouter API key\n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", "height": 240, "width": 694, "color": 6 }, "type": "n8n-nodes-base.stickyNote", "position": [ 39088, 13312 ], "typeVersion": 1, "id": "d881e28a-bad1-4fab-9067-963b09a538da", "name": "Sticky Note", "disabled": true }, { "parameters": { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict", "version": 2 }, "conditions": [ { "id": "1154207f-3f6b-4a4a-82b5-a6d83b08f22e", "leftValue": "={{ $json.body.message_type }}", "rightValue": "incoming", "operator": { "type": "string", "operation": "equals", "name": "filter.operator.equals" } }, { "id": "383d55d6-e864-4037-92ad-c0e00d283b54", "leftValue": "={{ $json.body.conversation.meta.assignee }}", "rightValue": "", "operator": { "type": "object", "operation": "empty", "singleValue": true } }, { "id": "c45fc447-18b4-48d4-a2b8-77ec50e3c97c", "leftValue": "={{ $json.body.account.id }}", "rightValue": 4, "operator": { "type": "number", "operation": "equals" } } ], "combinator": "and" }, "options": {} }, "type": "n8n-nodes-base.filter", "typeVersion": 2.2, "position": [ 38640, 13728 ], "id": "ab3963fd-9266-4153-92b9-38ee8538c7d3", "name": "FiltraSomenteCliente", "notesInFlow": true, "notes": "Excluir AND de teste\n\n\n{{ $json.body.conversation.meta.sender.identifier }}\n\n5511976800541@s.whatsapp.net\n\n### melhoria\n\n- array para inbox" }, { "parameters": { "assignments": { "assignments": [ { "id": "096d9ca8-2075-4512-917e-62ff1932a445", "name": "account.id", "value": "={{ $json.body.account.id }}", "type": "number" }, { "id": "4ecbcd6f-9769-4a4f-97a3-5ec081668f0b", "name": "content.body", "value": "={{ $json.body.conversation.messages[0].content }}", "type": "string" }, { "id": "e3ce1450-6f96-45ac-b9be-6c275a6cb973", "name": "sender.name", "value": "={{ $json.body.conversation.messages[0].sender.name }}", "type": "string" }, { "id": "9b5b3224-1f97-4052-9ed5-3ba8f0a41fb8", "name": "conversation.id", "value": "={{ $json.body.conversation.id }}", "type": "number" }, { "id": "606928f4-84fc-4e67-abe0-dd33c3dca5db", "name": "content.type", "value": "={{ $json.body.content_type }}", "type": "string" }, { "id": "5f8bbdbc-8c5f-45f1-9d78-3a309631f4e3", "name": "sender.id", "value": "={{ $json.body.conversation.meta.sender.id }}", "type": "number" }, { "id": "62fd7d45-14de-46cd-8b1a-fbdc1a74f350", "name": "inbox.id", "value": "={{ $json.body.conversation.inbox_id }}", "type": "number" }, { "id": "6ba8e6a8-6fa0-4380-bffd-ee24723d1423", "name": "tags", "value": "={{ $json.body.conversation.labels }}", "type": "string" } ] }, "options": {} }, "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 38592, 14096 ], "id": "e8393980-9f39-4ba7-9127-0befd817b9fb", "name": "PayloadPergunta", "notesInFlow": true, "notes": "Este nó, chamado PayloadPergunta, tem a função de extrair do webhook de entrada todas as informações essenciais da conversa e organizá-las em campos padronizados para uso nos próximos passos do fluxo. Na prática, ele:\n\nCaptura o ID da conta que recebeu a mensagem, garantindo que o fluxo saiba em qual instância ou cliente ele está operando.\n\nArmazena o texto da mensagem propriamente dito, retirando-o do primeiro elemento da lista de mensagens da conversa.\n\nRegistra o nome do remetente, conforme consta no payload, para facilitar personalizações de resposta ou registros de log.\n\nGuarda o ID da conversa, permitindo rastrear e associar respostas ao mesmo diálogo.\n\nSalva o tipo de conteúdo (por exemplo, “text” ou outro formato), para que nós seguintes possam decidir como processar cada caso (texto, imagem, áudio etc.).\n\nDefine o ID do remetente extraído da metainformação da conversa, utilíssimo para buscas ou atualizações em sistemas externos.\n\nMantém o ID da caixa de entrada (inbox) onde a conversa ocorreu, caso você tenha múltiplos canais ou filas de atendimento.\n\nColeta quaisquer tags associadas à conversa, facilitando categorizações, disparos de automações condicionais ou análises posteriores.\n\nAo final dessa etapa, todos esses dados ficam disponíveis como variáveis claramente nomeadas, garantindo que cada nó subsequente possa referenciar informações de contexto sem precisar navegar diretamente pela estrutura bruta do JSON." }, { "parameters": { "assignments": { "assignments": [ { "id": "a571d948-68bc-492a-b8df-db73d0df7151", "name": "mensagem", "value": "={{ $json.text }}", "type": "string" } ] }, "options": {} }, "id": "1d4af71c-c079-4fd7-882c-8710f54d2677", "name": "Transcrição", "type": "n8n-nodes-base.set", "typeVersion": 3.3, "position": [ 40432, 14016 ] }, { "parameters": { "content": "## Extração da Mensagem - configurando para chatwoot\n**Ações** \n1. Identifica e filtra por tipo da mensagem. \n2. Extrai a mensagem da conversa.\n2. Se for áudio transcreve para transformar em msg texto.\n\n\n", "height": 757, "width": 1552, "color": 7 }, "id": "18b68c34-2701-4338-a641-efe185647591", "name": "Sticky Note2", "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ 39376, 13568 ] }, { "parameters": { "content": "## Entrada da Mensagem\n1. Recebe webhook do chatwoot (mensagem criada).\n2. Filtra os seguintes parâmetros (incomming, atribuidas, conta e inbox chatwoot e número [para realizar testes controlados] )", "height": 371, "width": 1270, "color": 3 }, "id": "4eabcd57-5941-43c6-86e6-c3987f96b766", "name": "Sticky Note1", "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ 38096, 13568 ] }, { "parameters": { "content": "## Variáveis\n1. Devem ser atualizadas (atenção aqui).\n2. Facilita a padronização de dados no fluxo.", "height": 372, "width": 1268, "color": 3 }, "id": "f15003dc-f61a-47ec-aab6-d6d17a846553", "name": "Sticky Note7", "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ 38096, 13952 ] }, { "parameters": { "method": "POST", "url": "={{ $('w-cfg').item.json.baseUrl }}/api/v1/accounts/{{ $('PayloadPergunta').item.json.account.id }}/conversations/{{ $('PayloadPergunta').item.json.conversation.id }}/messages", "authentication": "genericCredentialType", "genericAuthType": "httpHeaderAuth", "sendBody": true, "bodyParameters": { "parameters": [ { "name": "content", "value": "={{ $json.parte }}" }, { "name": "message_type", "value": "outgoing" } ] }, "options": {} }, "type": "n8n-nodes-base.httpRequest", "typeVersion": 4.2, "position": [ 44512, 13984 ], "id": "9b7bc081-7b77-4b79-9b26-102a6d78583b", "name": "EnviaChatwoot", "credentials": { "httpHeaderAuth": { "id": "DukjhoZy36MLkfgu", "name": "Chatfluxx Header Auth account - Indexmed Automation" } } }, { "parameters": { "content": "## Agentes\n**Double click** to edit me. [Guide](https://docs.n8n.io/workflows/sticky-notes/)", "height": 760, "width": 444, "color": 5 }, "type": "n8n-nodes-base.stickyNote", "position": [ 42192, 13568 ], "typeVersion": 1, "id": "e64d14a0-d387-4f84-b0cf-42fcbaa53278", "name": "Sticky Note6" }, { "parameters": { "assignments": { "assignments": [ { "id": "89632975-c910-47bf-bea8-d5975b09f759", "name": "mensagem", "value": "={{ $('FiltraSomenteCliente').item.json.body.content }}", "type": "string" } ] }, "options": {} }, "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 40144, 13840 ], "id": "232909a1-61d0-47ff-b2b0-11744b3e3381", "name": "pegaMensagem" }, { "parameters": { "options": { "timezone": "America/Sao_Paulo" } }, "type": "n8n-nodes-base.dateTime", "typeVersion": 2, "position": [ 41072, 13920 ], "id": "114f7e0a-7949-497d-9c03-9a5d81e95d33", "name": "Date & Time" }, { "parameters": { "operation": "set", "key": "=inputMessage-{{ $('entradaChatwoot').item.json.body.conversation.messages[0].conversation_id }}", "value": "={{ $('mensagemConsolidada').item.json.mensagem }} {{ $json.messageUser }}", "keyType": "string" }, "type": "n8n-nodes-base.redis", "typeVersion": 1, "position": [ 41600, 13920 ], "id": "87e368bc-fd53-4cd7-9cc8-73aeb47ff0d0", "name": "messageInsert", "notesInFlow": true, "credentials": { "redis": { "id": "FLCVkBfVQjtBZowE", "name": "Redis account" } }, "notes": "- insere mensagens na key (inputMessage-conversationid) de forma incremental." }, { "parameters": { "operation": "set", "key": "={{ String($('entradaChatwoot').item.json.body.conversation.messages[0].conversation_id) }}", "value": "={{ $execution.id }}", "keyType": "string", "expire": true, "ttl": 600 }, "type": "n8n-nodes-base.redis", "typeVersion": 1, "position": [ 41248, 13920 ], "id": "fa6a9fd1-d725-42b1-bd02-b79a6fad5810", "name": "setExecutionMarker", "notesInFlow": true, "credentials": { "redis": { "id": "FLCVkBfVQjtBZowE", "name": "Redis account" } }, "notes": "- Insere a data corrente deste fluxo como valor da chave que será o 'conversationid' do chatwoot.\n\n- Deste modo não há problema o tipo de canal de entrada se é whatsapp, Instagram ou outros." }, { "parameters": { "operation": "get", "propertyName": "executionMarker", "key": "={{ String($('entradaChatwoot').item.json.body.conversation.messages[0].conversation_id) }}", "keyType": "string", "options": {} }, "type": "n8n-nodes-base.redis", "typeVersion": 1, "position": [ 41440, 14160 ], "id": "32f4698c-dc09-44d8-b6e6-b835b5a30d93", "name": "getLatestExecutionMarker", "notesInFlow": true, "credentials": { "redis": { "id": "FLCVkBfVQjtBZowE", "name": "Redis account" } }, "notes": "Retorna a data futura da key. \n\nSim ela pode ser futura pois durante o WAIT que está configurando antes desse node, o cliente pode ter enviado outra mensagem durante este período de espera" }, { "parameters": { "operation": "get", "propertyName": "messageUser", "key": "=inputMessage-{{ $('entradaChatwoot').item.json.body.conversation.messages[0].conversation_id }}", "keyType": "string", "options": {} }, "type": "n8n-nodes-base.redis", "typeVersion": 1, "position": [ 41424, 13920 ], "id": "17a6fba7-2110-4c96-8303-0cdd860066c6", "name": "getMessage", "notesInFlow": true, "credentials": { "redis": { "id": "FLCVkBfVQjtBZowE", "name": "Redis account" } }, "notes": "- Verifica se há mensagens do cliente na chave (Key)\n- objetivo de pedir esse GET é para incrementar novas mensagens na mesma chave sem perder as antigas." }, { "parameters": { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict", "version": 1 }, "conditions": [ { "id": "b50066ef-17e2-4cb5-8447-f3c3f4693521", "leftValue": "={{ $execution.id }}", "rightValue": "={{ $json.executionMarker }}", "operator": { "type": "string", "operation": "equals" } } ], "combinator": "and" }, "options": {} }, "id": "17938a0f-8663-42d7-acfc-af23580c47d9", "name": "confereFutureTime", "type": "n8n-nodes-base.filter", "typeVersion": 2, "position": [ 41632, 14160 ], "notesInFlow": true, "notes": "Aqui comparamos se a data da mesma key que pegamos durante o WAIT é mais recente que a data deste fluxo que está rodando agora." }, { "parameters": { "operation": "get", "propertyName": "messageUser", "key": "=inputMessage-{{ $('entradaChatwoot').item.json.body.conversation.messages[0].conversation_id }}", "options": {} }, "type": "n8n-nodes-base.redis", "typeVersion": 1, "position": [ 41072, 14160 ], "id": "aac7e65f-ac42-4dc5-b429-61e0e159b8b6", "name": "messageAgregated", "notesInFlow": true, "credentials": { "redis": { "id": "FLCVkBfVQjtBZowE", "name": "Redis account" } }, "notes": "- Retorna as mensagens agregadas" }, { "parameters": { "amount": "={{ $('w-cfg').item.json.debounce }}" }, "type": "n8n-nodes-base.wait", "typeVersion": 1.1, "position": [ 41248, 14160 ], "id": "44443cb6-0137-4431-b190-db280aa81249", "name": "tempoEspera", "webhookId": "ab63a793-4cd1-4b3c-b747-32d9efc44f05", "notesInFlow": true, "notes": "Selecione o tempo de deBounce (tempo para agregar mensagens multiplas do cliente dentro de um mesmo espaço de tempo evitando que o agente responda todas as mensagens picotadas do cliente.)" }, { "parameters": { "httpMethod": "POST", "path": "sdr-ai-agent", "options": {} }, "type": "n8n-nodes-base.webhook", "typeVersion": 2, "position": [ 38240, 13728 ], "id": "ab6b197e-8c5c-4ad3-a6a4-5afd87d6c67d", "name": "entradaChatwoot", "webhookId": "6bf04170-342f-491d-9936-3621257111a8" }, { "parameters": { "operation": "delete", "key": "=inputMessage-{{ $('entradaChatwoot').item.json.body.conversation.messages[0].conversation_id }}" }, "type": "n8n-nodes-base.redis", "typeVersion": 1, "position": [ 41984, 13984 ], "id": "4b091688-c0bf-4238-93e4-249b0452ad6a", "name": "resetMessageAgregated", "executeOnce": true, "credentials": { "redis": { "id": "FLCVkBfVQjtBZowE", "name": "Redis account" } }, "notes": "Reseta as mensagens agregadas" }, { "parameters": { "options": {} }, "id": "99c6f655-62f1-4b7d-a8cc-9a0298111967", "name": "Loop Over Items", "type": "n8n-nodes-base.splitInBatches", "typeVersion": 3, "position": [ 44096, 13904 ] }, { "parameters": { "content": "## Reseta Debounce de Mensagens\n\n", "height": 764, "width": 296, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "position": [ 41872, 13568 ], "typeVersion": 1, "id": "6b5fdefc-8c0f-40a1-8224-4730e1d4d0d7", "name": "Sticky Note11" }, { "parameters": { "content": "## Efeito Humanizador (Particiona Mensagens)\n1. Recebe uma tabela com as mensagens já particionadas.\n2. Envia por Split.\n3. Setar wait de acordo com a estratégia.", "height": 764, "width": 1236, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "position": [ 43456, 13568 ], "typeVersion": 1, "id": "88ae4b76-1386-41b6-a61f-6368c232cb5d", "name": "Sticky Note4" }, { "parameters": { "content": "## Formata Saída de Mensagens \n", "height": 764, "width": 776, "color": 7 }, "type": "n8n-nodes-base.stickyNote", "position": [ 42656, 13568 ], "typeVersion": 1, "id": "bb9b76bd-b386-46b0-bc01-14b00783c4bc", "name": "Sticky Note5" }, { "parameters": { "jsCode": "// Pega o input do nó anterior (mais robusto que referenciar por nome)\nconst raw = $input.first().json;\n\n// Cobre 3 casos: array direto, objeto com array dentro, ou objeto plano\nlet item;\nif (Array.isArray(raw)) {\n item = raw[0];\n} else if (Array.isArray(raw.body)) {\n item = raw.body[0];\n} else if (Array.isArray(raw.data)) {\n item = raw.data[0];\n} else {\n item = raw;\n}\n\n// Resolve o texto da resposta\nconst texto =\n item?.reply ??\n item?.output ??\n item?.text ??\n item?.body?.reply ??\n item?.body?.output ??\n item?.data?.reply ??\n item?.data?.output;\n\nif (!texto || typeof texto !== 'string') {\n throw new Error(\n `Nenhum campo de texto encontrado. Keys: ${Object.keys(item || {}).join(', ')}. Sample: ${JSON.stringify(raw).slice(0, 300)}`\n );\n}\n\nconst sessionId = item?.session_id ?? raw?.session_id ?? null;\n\n// Passo 1: Regex para domínios com múltiplos sufixos\nconst domainRegex = /\\b(?:(?!\\d\\.\\d)(?:[a-zA-Z][\\w-]*)\\.)+(?:[a-zA-Z]{2,})(?:\\.[a-zA-Z]{2,})?\\b/g;\n\n// Passo 2: Mascarar domínios trocando \".\" por \"_DOT_\"\nlet textoMascarado = texto.replace(domainRegex, m => m.replace(/\\./g, '_DOT_'));\n\n// Passo 3: Quebrar em linhas não vazias\nlet linhas = textoMascarado\n .split('\\n')\n .map(l => l.trim())\n .filter(l => l.length > 0);\n\n// Passo 4: Transformar linhas em sentenças\nconst sentenceSplitRegex = /(? {\n if (linha.startsWith('- ')) {\n sentencas.push(linha.slice(2).trim());\n } else if (/^[0-9]+\\.\\s+/.test(linha)) {\n sentencas.push(linha.replace(/^[0-9]+\\.\\s+/, '').trim());\n } else {\n sentencas.push(\n ...linha\n .split(sentenceSplitRegex)\n .map(p => p.trim())\n .filter(p => p.length > 0)\n );\n }\n});\n\n// Passo 5: Cortar sentenças maiores que 300 caracteres sem quebrar palavras\nconst MAX_LENGTH = 300;\nlet resultados = [];\n\nsentencas.forEach(s => {\n const t = s.trim();\n if (t.length <= MAX_LENGTH) {\n resultados.push(t);\n } else {\n let buffer = '';\n t.split(' ').forEach(palavra => {\n const tentativa = buffer ? `${buffer} ${palavra}` : palavra;\n if (tentativa.length > MAX_LENGTH) {\n if (buffer) resultados.push(buffer);\n buffer = palavra;\n } else {\n buffer = tentativa;\n }\n });\n if (buffer) resultados.push(buffer);\n }\n});\n\n// Passo 6: Reverter \"_DOT_\" para \".\"\nlet revertidos = resultados.map(r => r.replace(/_DOT_/g, '.'));\n\n// Passo 7: Converter **texto** em *texto* (negrito Markdown → WhatsApp)\nlet ajustados = revertidos.map(r => r.replace(/\\*\\*(.*?)\\*\\*/g, '*$1*'));\n\n// Passo 8: Retornar partes de texto\nreturn ajustados.map((parte, index) => ({\n json: {\n parte,\n index,\n session_id: sessionId\n }\n}));" }, "type": "n8n-nodes-base.code", "typeVersion": 2, "position": [ 43248, 14160 ], "id": "7a53f037-2196-4acc-a2d1-6c87e5cb40c4", "name": "particionaMensagem", "notesInFlow": true, "notes": "descrição passo a passo em português do que esse script faz:\n\nValidação de entrada\n\nLê texto de $json.output e lança erro se não existir ou não for string.\n\nMascaramento de domínios\n\nUsa uma regex para identificar domínios (ex.: exemplo.com.br) e substitui cada ponto por _DOT_ para evitar quebras indesejadas (pontos dentro de números continuam “.”).\n\nQuebra em linhas não vazias\n\nDivide o texto mascarado em linhas, remove espaços extras e filtra linhas vazias.\n\nTransformação de linhas em sentenças\n\nPara cada linha:\n\nSe começa com - : remove o traço e trata como uma sentença única.\n\nSe é numerada (ex.: 1. Texto): remove o índice e trata como sentença.\n\nCaso contrário: aplica um split inteligente usando a regex\n\n/(? {\n const body = $('entradaChatwoot').first().json.body;\n const ca = body.sender.custom_attributes || {};\n \n const safe = (v) => {\n if (v === null || v === undefined) return '';\n const s = String(v).trim();\n if (s === '' || s === 'undefined' || s === 'null') return '';\n return s;\n };\n \n const nomeCompleto = safe(body.sender.name);\n const primeiroNomeRaw = nomeCompleto.split(' ').filter(Boolean)[0] || 'Cliente';\n const primeiroNome = primeiroNomeRaw.charAt(0).toUpperCase() + primeiroNomeRaw.slice(1).toLowerCase();\n \n const payload = {\n message: safe($json.messageUser),\n session_id: `cw-${body.conversation.id}`,\n lead_data: {\n lead_id: String(body.sender.id),\n primeiro_nome: primeiroNome,\n nome_completo: nomeCompleto,\n empresa: safe(ca.empresa),\n cargo: safe(ca.cargo),\n email: safe(body.sender.email),\n telefone: safe(body.sender.phone_number),\n vidas_gerenciadas: safe(ca.vidas),\n origem: 'form_site'\n },\n chatwoot: {\n account_id: String(body.account.id),\n conversation_id: String(body.conversation.id),\n inbox_id: String(body.inbox.id),\n contact_id: String(body.sender.id)\n }\n };\n \n return JSON.stringify(payload);\n})() }}", "options": {} }, "type": "n8n-nodes-base.httpRequest", "typeVersion": 4.4, "position": [ 42464, 13936 ], "id": "bd4b9390-5e56-4b71-9b7b-3a013848c95f", "name": "AI Agent" }, { "parameters": { "rules": { "values": [ { "conditions": { "options": { "caseSensitive": true, "leftValue": "", "typeValidation": "strict", "version": 2 }, "conditions": [ { "id": "ab9b921a-7bed-4666-858e-d8a6b88f3448", "leftValue": "={{ ($json.tools_called || []).some(t => t.name === 'meeting_scheduling') }}", "rightValue": "", "operator": { "type": "boolean", "operation": "true", "singleValue": true } }, { "id": "e96a8337-0c74-470a-81eb-690d454205d1", "leftValue": "={{ ($json.reply || '').includes('📋 Nome completo:') }}", "rightValue": "", "operator": { "type": "boolean", "operation": "true", "singleValue": true } } ], "combinator": "or" }, "renameOutput": true, "outputKey": "MSG_INTEIRA" } ] }, "options": { "fallbackOutput": "extra" } }, "type": "n8n-nodes-base.switch", "typeVersion": 3.2, "position": [ 42960, 14096 ], "id": "45ce0ae8-dfb5-4415-9b97-bc69c20d3946", "name": "detectaMsgInteira" }, { "parameters": { "assignments": { "assignments": [ { "id": "54d294f4-e82a-4e2e-b725-0daa68666532", "name": "parte", "value": "={{ $json.reply }}", "type": "string" } ] }, "options": {} }, "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 43232, 13952 ], "id": "91a3fc8f-6811-43dc-a4ff-38241b9d7acf", "name": "preparaParteUnica" }, { "parameters": { "method": "POST", "url": "={{ $('w-cfg').item.json.baseUrl }}/api/v1/accounts/{{ $('PayloadPergunta').item.json.account.id }}/conversations/{{ $('PayloadPergunta').item.json.conversation.id }}/messages", "authentication": "genericCredentialType", 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